How to connect an email sending account to Swashi

To send email campaigns from Swashi, you connect your own mailbox: Gmail, Outlook / Microsoft 365, Brevo, SendGrid or any SMTP server. Open Email Outreach, click Connect account, choose your provider, enter the details below, then Verify Account and Save Account. Swashi then warms the new mailbox up automatically before it sends at full pace.

#Before you start

• A paid plan. Email Outreach is locked on the Free plan. Starter includes 1 mailbox, Growth 6, Agency 18 and Enterprise 55. Extra Inbox (+1 inbox) and Outreach Pack (+3 inboxes) add more. See current prices on the pricing page.
• The mailbox you want to send from. Every campaign email goes out from an account you own, so replies come back to you.
• 2-factor authentication turned on, if you use Gmail or Microsoft 365. You need it to create an app password.

#Connect an account

1. Click Email Outreach in the sidebar. The page opens on Outreach Studio.

   

2. In Email Sending Accounts, click Connect account. If you have no accounts yet, the card reads "Connect an email account to start sending campaigns."

   

3. In Connect Your Email Account, under Choose Your Service Provider, pick your provider. To switch later, click Click Here to Change Provider.

4. Fill in the fields for your provider (see the sections below).

5. Click Verify Account. When you see "Connection verified! Click Save to add this account.", continue.

6. Click Save Account. The mailbox is added to your account list with its warm-up status.

#Gmail (app password)

The window title reads Connect Your Gmail Account.

1. In your Google account, turn on 2-factor authentication.
2. Create an App password: Google Account → Security → App Passwords.
3. In Swashi, enter Your Gmail ID (your Gmail address).
4. Paste the app password into the password field. Use the app password, not your regular Google password.
5. Click Verify Account, then Save Account.

#Outlook / Microsoft 365

The window title reads Connect Your Outlook / 365 Account.

1. For a Microsoft 365 work or school account, turn on 2-factor authentication and generate an app password. The app points you to account.microsoft.com → Security → Advanced security.
2. Enter Your Email ID and Your App Password.
3. Click Verify Account, then Save Account.

#Brevo

The window title reads Connect Your Brevo Account.

1. In Brevo, go to SMTP & API → SMTP (app.brevo.com/settings/keys/smtp).
2. In Swashi, enter Sender Email (From). This must be a verified Brevo sender.
3. Enter Brevo SMTP Login. This is the "Login" shown in Brevo → SMTP & API → SMTP (it looks like xxxx@smtp-brevo.com), not your email address.
4. Enter Your Brevo SMTP Key.
5. Click Verify Account, then Save Account.

#SendGrid

The window title reads Connect Your SendGrid Account.

1. In SendGrid, go to Settings → API Keys and create a key. Make sure it has Mail Send permission.
2. In Swashi, enter your Sender Email ID.
3. Paste the key into SendGrid API Key.
4. Click Verify Account, then Save Account.

#Any other provider (SMTP)

The window title reads Connect Your SMTP Account. Use this for providers that offer standard SMTP, such as your own domain's mail server.

1. Enter Your Email ID.
2. Enter Your SMTP Host Link: the SMTP hostname from your mail provider.
3. Enter the Port. Common ports are 587 (STARTTLS) or 465 (SSL).
4. Enter Your Password for that mailbox.
5. Click Verify Account, then Save Account.

#After you connect

• Warm-up starts automatically. The account card shows "Day N of warmup", the safe number of sends for today and how many were sent. Read Deliverability and warm-up for the full ramp.
• Round-Robin rotation. With more than one account, emails rotate across all active accounts in order (#1 → #2 → #3). Paused accounts are skipped.
• Pause or resume. Click Pause on any account to remove it from rotation without disconnecting it, and Resume to bring it back.
• Daily send cap. Each account shows its Daily send cap.

#Troubleshooting

#Next steps

• Write your first sequence in Email Studio
• Understand warm-up and daily caps
• Read and answer replies in the Unified Inbox
• See how lead generation and outreach automation fit together