Call Every Lead.
Answer Every Call.
Two separate AI voice capabilities — Voice AI dials out and closes cold prospects. AI Receptionist picks up inbound calls and books meetings. Both run 24/7 in 16+ languages.
Voice AI
Dials your prospect list, runs through the Deal State Machine (OPENING → DISCOVERY → OBJECTION → CLOSING → BOOKED), and hands off only qualified meetings.
- Outbound cold calling at scale
- Follows Deal State Machine end-to-end
- Handles objections with Business Brain
- Books meetings directly in your calendar
- <0.8s first-word response latency
AI Receptionist
Picks up every inbound call before it goes to voicemail. Greets the caller, qualifies their need, answers questions using Business Brain, and books meetings automatically.
- Never misses an inbound call
- Answers questions from Business Brain
- Qualifies and routes callers intelligently
- Books appointments 24/7 with no agent needed
- Auto-detects language mid-call, switches instantly
Cold Calling on Autopilot.
Voice AI dials through your lead list, qualifies each prospect through the 5-stage Deal State Machine, and only books meetings that match your ICP. Human agents spend zero time on cold prospects that don't convert.
- 100–300 outbound minutes included per month
- Runs the full OPENING → BOOKED pipeline autonomously
- Revenue Intelligence provides live call guidance
- Business Brain handles objections with proven responses
- Anti-DNA patterns prevent repeating losing tactics
"Hi James, this is Aria from Swashi. I saw NovaTech recently scaled the sales team — I wanted to ask if automating outbound prospecting is on your radar for Q3?"
"Actually yes, we're evaluating tools right now. What does Swashi handle specifically?"
"Great timing. Our Agency plan handles 100+ outbound calls per month autonomously. Can I book 15 minutes with your team Thursday at 2pm?"
The Deal State Machine
Every outbound call moves through 5 real-time states. Voice AI adapts mid-conversation — objection handling, qualification, and closing flow automatically.
OPENING
AI introduces itself, identifies prospect by name, confirms company and role
"We need something that can handle 200+ calls a month — what does Agency include?"
"Great question Sarah. Agency at $349/month includes 100 outbound minutes plus inbound reception. For 200+ calls I'd suggest Enterprise — want me to book a 15-minute walkthrough?"
"Sí, me gustaría una demostración por favor."
"¡Perfecto! He reservado jueves 15:00 para usted."
Every Call Answered. Every Lead Captured.
The AI Receptionist is a dedicated inbound agent. When a lead calls your number, it answers instantly, identifies their need from your Business Brain, qualifies them, and books a meeting — in whatever language they speak.
- Answers every inbound call 24/7 — no voicemail
- Auto-detects and switches language mid-call
- Draws answers from your Business Brain knowledge base
- Books meetings directly in Google / Outlook calendar
- Updates CRM and triggers follow-up email automatically
The Caller Speaks.
The AI Adapts.
Caller switches from English to Thai mid-call? Both Voice AI and the AI Receptionist detect and switch instantly. Native-quality TTS in every tongue. No configuration per language.
Bundled. Not an Add-On.
Both Voice AI and AI Receptionist are included in Agency and Enterprise. Not a bolt-on tax.
See both capabilities, understand what unlocks at Agency tier
100 outbound min (Voice AI) + inbound AI Receptionist (~500 min fair use)
300 outbound min (Voice AI) + higher inbound limit + priority routing
One Orchestrator.
24 Agents in Sync.
After every call — inbound or outbound — the Manager Agent coordinates the full swarm: update CRM, queue follow-up email, log outcomes to Campaign DNA, trigger next action.
Call every lead.
Answer every call.
Voice AI + AI Receptionist included in Agency and Enterprise plans.