AI Receptionist · Inbound Calls

Never miss a call — or a customer — again.

Swashi's AI Receptionist answers every inbound call in a natural voice, answers questions, and books appointments straight into your calendar — 24/7, in 17 languages, so a missed call never costs you a customer again.

Included in every paid plan · Activate your number for $19.99

Incoming call…+1 (415) 555-0186
Ringing… Swashi picks up in 1 ring
1,284
calls handled
0
missed
24/7
answered
See it in the real app

Every call, answered and summarised.

See your receptionist's number, results, full conversations and the meetings it booked.

app.swashi.io
Answers in the caller's language
1Answers in the caller's language
app.swashi.io
Conversations, qualified callers and bookings
2Conversations, qualified callers and bookings
app.swashi.io
Full transcripts with buying signals
3Full transcripts with buying signals
app.swashi.io
Meetings booked on the call
4Meetings booked on the call
Try it yourself

Walk through the AI Receptionist

Real Swashi screens, click by click, in your language.

Walk through the AI Receptionist

Real Swashi screens, click by click, in your language.

Interactive · Real app
120+
interactive steps · 18 languages
Real appEvery screen is the real Swashi app. Click the pulsing dot or use the arrow keys.

How an AI receptionist answers calls and books appointments

Swashi's AI Receptionist answers your business number around the clock, answers callers' questions from your Business Brain, and books appointments into your calendar during the call. It greets callers in their language, so evenings, weekends and busy hours no longer send customers to voicemail or to a competitor.

  • Your business number answered day and night
  • Answers from your Business Brain: hours, services, prices, FAQs
  • Books, reschedules and cancels appointments during the call
  • Greets callers in their own language
  • Messages, callbacks and summaries in your AI Virtual Office
  • Booking link by text on US and Canadian numbers

What callers experience

A caller hears a friendly greeting suited to their time of day, then gets straight answers about your hours, services, prices and location, taken from the facts in your Business Brain. If they want to book, the receptionist checks your availability, offers a slot and confirms it before the call ends. It can also reschedule or cancel an existing appointment. On US and Canadian numbers it can text your booking link or ask the caller to text their email, so details are captured accurately.

Setting it up for your business

Setup starts with your Business Brain: add your services, pricing, opening hours, FAQs and the questions you want asked before a booking. Then activate a dedicated Swashi business number and connect your calendar. The more complete your Brain, the more questions the receptionist can answer without passing the call on. You can refine answers over time as you see which questions callers ask most, and every change applies to the next call immediately rather than needing retraining.

When a person is needed

Not every call should be handled by AI. When a caller needs someone from your team, the receptionist can take a detailed message or, on plans that include it, transfer the call to a person. Callback requests appear in your AI Virtual Office under Needs Your Attention, ranked alongside email replies and texts, so you can return the most important calls first. Call summaries record what each caller wanted and any concerns they raised, which saves you listening back to recordings.

Who it suits

An AI receptionist suits any business where a missed call is a missed customer: clinics, salons, trades, restaurants, agencies and local services. It is especially useful outside business hours and during peak times when staff are busy with customers in front of them. Because it speaks multiple languages, it also helps businesses whose customers prefer a language other than the owner's. Pricing is usage-based, paid per minute from your voice credits once your number is active.

A front desk that never clocks out.

Every call answered on the first ring — day, night, weekend, or holiday.

Answers 24/7

First-ring pickup, every time. No voicemail, no hold music, no lost lead — even at 2am.

Books appointments

Checks your calendar, confirms the slot, and texts the customer — all inside the call.

Handles the routine

Hours, pricing, directions, FAQs — answered instantly, and warm-transfers when a human's needed.

17 languages · one number

Greet every caller in their language.

Swashi centralizes 17 languages, so your receptionist welcomes each caller natively — and lets you serve new regions from one number. Every language you support is a new market you can win, without hiring local staff.

EnglishEspañolFrançaisDeutschItalianoPortuguêsNederlandsРусскийTürkçeالعربيةहिन्दी中文日本語한국어ไทยTiếng ViệtBahasa

Hear it answer a call.

Watch the AI Receptionist greet a caller, answer questions, and book — hands-free.

Voice AI & Receptionist on Swashi

Activate your number, set your hours, and let Swashi answer and book every inbound call.

4.9/5 from 128 businesses

Straight from the call log.

Priya S.· Dental clinic answered · 1:24

“It books patients while we're with other patients. We stopped losing after-hours callers to competitors overnight.”

Marco B.· Auto repair answered · 0:58

“Answers in Italian and English. Every missed call used to be $200 gone — now it's zero.”

Chloe W.· Hair salon answered · 1:11

“My phone rings all day and Swashi just handles it. My calendar fills itself and I never touch the phone.”

Questions, answered

More Swashi Agents to grow with

Every Agent compounds the others — one platform, one subscription.

Every call answered. Every booking captured.

Let Swashi's AI Receptionist pick up 24/7 and fill your calendar — starting free today.

Included in every paid plan · $19.99 activation · Pay per minute