Privacy Policy

Last updated: December 22, 2025

At Swashi, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, protect, and disclose your information when you use our platform, products, APIs, and services (collectively, the “Services”).

By accessing or using Swashi, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect only the information necessary to operate, improve, and secure the Swashi platform.

  • Account Information: Name, email address, authentication provider details, and account preferences.
  • Usage Data: Feature usage, interaction logs, timestamps, IP address (anonymized where possible), and device/browser metadata.
  • Content & Inputs: Product URLs, text prompts, images, metadata, and other content you submit for analysis, scraping, or generation.
  • Payment Information: Billing details are processed securely by third-party payment providers. Swashi does not store raw card data.

2. How We Use Your Data

Your information is used strictly for the following purposes:

  • Powering the Swashi Neural Engine and AI workflows
  • Generating content, insights, and automations you request
  • Improving performance, reliability, and accuracy
  • Maintaining platform security and preventing abuse
  • Customer support and account communications
  • Legal compliance and enforcement of our Terms

We do not sell your personal data and never use it for third-party advertising.

3. AI Processing & Third-Party APIs

Swashi integrates with trusted third-party services such as AI models, scraping engines, and cloud infrastructure providers (e.g. OpenAI, Gemini, Apify).

Data sent to these services is used solely to fulfill your requests and is handled under their respective privacy and security policies.

4. API Keys & Security

Your Master API Vault credentials (including OpenAI, Gemini, Apify, or other keys) are:

  • Encrypted at rest using AES-256 encryption
  • Transmitted securely using HTTPS/TLS
  • Never shared, sold, or exposed publicly

Access to sensitive systems is restricted and monitored to prevent unauthorized access.

5. Data Retention

We retain your data only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data at any time, subject to legal or contractual retention requirements.

6. Your Privacy Rights

Depending on your location, you may have rights including:

  • Accessing the personal data we hold about you
  • Requesting correction or deletion of your data
  • Restricting or objecting to certain processing
  • Requesting data portability

7. Cookies & Tracking

Swashi uses essential cookies and similar technologies to maintain authentication, security, and basic analytics. We do not use invasive third-party tracking cookies.

8. Children’s Privacy

Swashi is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us through the official Swashi support channels.